Multi-Generational Workforce - Uniting the Generations

  • 19
  • September 2024
    Thursday
  • 12:00 PM PDT | 03:00 PM EDT

    Duration:  60  Mins

Level

Basic & Intermediate

Webinar ID

IQW24I0908

  • Understand the complex dynamics of the current workplace
  • Identify similarities and differences between generations
  • Recognize values different generational perspectives add
  • Explore Best Practices
  • Learn Tips and Techniques
  • Determine Expectations and Responsibilities

Overview of the webinar

Do you often shake your head in disbelief of what that other generation is thinking and why they do what they do? Whether you question the younger generation or the older folks, it first takes understanding where they are coming from in order to then better understand where they are at now. Attend this training to learn more about how all ages can work better and happier together, how mentorship programs can be helpful, and the importance of succession planning.

Diversity in the workforce comes in all forms, with multiple generational ranges leading the pack. Our age, or at least the age we act, reflects our upbringing, values, habits, experiences, preferences, passions, talents, ethics, and overall character. Most work environments have a mix of generations working together and it takes a lot of understanding, empathy, and collaboration to meld them together to form that one big happy family that we all hope for. The differences are real and can’t be ignored so learn more about each age group and use that knowledge to the benefit of your organization’s successful collaboration. Great teamwork is possible with established mentorship programs in place, bringing different generations closer together with understanding, empathy, and cooperation. This can also contribute to the planning of successions as employees retire and move on. 

With this resource-loaded, fast-paced, and relatable course, you will receive tools, tips, and techniques to use to successfully lead your team. By the conclusion of this training, you will have actionable items and tools to implement the learning objectives and achieve sustained success.

Course Outline

  • Recognize, Understand, and Respect the Different Generations
  • Utilize the Advantages of each Generation's Strengths
  • Adapt to Accommodate each Generation's Preferences and Needs
  • Explore Mentorship Programs
  • Determine Succession Plan Needs

Who should attend?

Everyone that interacts with others and aspires to continue their professional development will benefit from this training. That includes anyone from front line workers to the leadership team. It is also general information that is relevant to all industries including human resources, medical, legal, hospitality, transportation, government, sales, communications, education, insurance, science, engineering, banking, non-profit, fitness, investment, realty, marketing, construction, and more. Human Resource Professionals, Supervisors, Managers, Business Owners, CEOs, COOs, CHROs, Presidents, Vice Presidents, Employees.

Why should you attend?

Attending this training will help you and your team grow professional skills and discover how to work towards continued success for yourself, your team, and your organization. It will help you to advance your current success, boost your chances to meet your future goals and aspirations, and to inspire others to follow your lead. Further, this course will help your team better understand company-wide expectations of individuals and teams to achieve desired results. When workplaces incorporate these cultural principles, the work environment becomes a place to look forward to coming into with enthusiasm.

If developing your skills aren’t prioritized by you or your organization, you risk individual, team, department, and organizational failure without everyone reaching their full potential.

Faculty - Miss.Deborah Jenkins, SHRM-CP, PHR

Deborah Jenkins has over twenty-five years of experience as an Accounting and Human Resources (HR) Professional. She has served in senior leadership roles as well as supporting businesses as a CHRO, CFO, COO, HR Manager, HR Generalist, HR Coordinator, Payroll Specialist, Training and Development Provider, Benefits Administrator, Accountant, and active board member for numerous organizations. The variety of industries she has contributed to spans the public, private and non-profit sectors. From this, Deborah has derived a broad understanding of the challenges facing business leaders, HR professionals, and all personnel. After having spent years broadening her skills, knowledge, and experience, Deborah now serves her clients as a Leadership Development and Workforce Trainer, Motivational Speaker, Executive Coach, and Human Resources Consultant, through her business, HR Solutions, LLC. To prepare her for these opportunities to serve her clients, Deborah earned a Bachelor’s Degree in Human Resources Management and an Associate’s Degree in Accounting. She further is a certified Human Resources Professional from leading associations in the world, including a Professional in Human Resources (PHR) from the Human Resources Certification Institute, a Society for Human Resource Management Certified Professional (SHRM-CP), and a Toastmaster’s Competent Leader (CL). To offer added value tools to her services, Deborah has completed training and is an Authorized Partner and Certified Trainer with Wiley’s Everything DiSC®, and most recently became a Certified Maxwell Leadership Trainer, Speaker, and Coach. When Deborah is not working, learning, or volunteering her time, she enjoys hanging out with family and friends, spending time outdoors, and taking in the arts and entertainment offered in her home state of Montana and beyond.

Credits

HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

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