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We all have to deal with difficult people in our lives. It could be a coworker or irate boss, a family member, or that grocery store clerk who just doesn’t seem to want to have a good day. In all cases, it can be frustrating to have to deal with them and even ...
Avoided conversations or meetings because you didn't want to risk another conflict? Lost your patience or let others push your hot buttons and regretted it later? Wished you could be more assertive and maintain your composure when dealing with emotional custom ...
ChatGPT and other generative AI tools are helping HR teams draft communications, create training materials, analyze job descriptions, and streamline recruiting workflows. But with sensitive employee data at stake and regulations tightening across states and in ...
Whether in an informal setting or a more formal presentation, we all want to bring our “A Game” any time we speak up in a meeting or express our ideas. Plan to join us if: Quite frankly, you hate public speaking You’ve been embarrassed because you get shak ...
Payroll is a complicated process that should always be accurate and on time. Because of the complexity and deadline driven process that payroll can be, managing this can be somewhat challenging. As a payroll manager you could come into the office on payday ...
Most bankers acknowledge that construction lending is riskier than other types of commercial lending
Regardless of skill, hiring a person who is a bad fit is the wrong decision. In fact, traditional interviewing predicts future success by only 10%. With a bad fit, the employee is never going to reach optimum performance, or be fully engaged, and they are like ...
Just about every workplace has at least one difficult employee. In this webinar, we will identify the various types of difficult employees and various strategies that can be used to deal with them. Difficult employees can have an adverse impact on the producti ...
Assertiveness training is highly useful in today’s workplace due to the symbiotic relationship between assertiveness (or unassertiveness called passivity) and self-esteem, healthy interpersonal relationships, and reaching personal goals. Assertive people know ...
There are many shortcuts to do the work you do. This course shows many tips & tricks which many experts aren’t aware of and which save you lots of time. One of my favourite comments which came from this course was, “This Isn’t Excel, it’s Magic!” It also becam ...