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Recorded Webinar

Mastering the Leap to Management: Skills for New Team Leaders, Supervisors and Managers

In most organizations, if you are the best at your craft, it's likely you'll be selected to be the next supervisor or manager. The irony is that you now spend less time doing what you are really good at and more time doing things you have little or no trainin ...

Recorded Webinar

Excel Functions

Learning Excel's built-in functions offers significant benefits, enabling users to work more efficiently and make data-driven decisions with confidence. By mastering functions like VLOOKUP, IF, and SUMIF, users can automate repetitive tasks, reduce errors, and ...

On-Demand Webinar

Managing "Toxic" and Other Employees Who Have Attitude Issues

Managing employee performance is a critical role for all leaders, of any group, even volunteers and family members.  Expected outcomes depend on the leader’s ability to set clear performance expectations (outcomes) and in some situations help by defining metho ...

On-Demand Webinar

ChatGPT for Excel

This course is designed to teach learners how to use CHATGPT for Excel, a powerful tool that can help you automate tasks, analyze data, and create reports in Excel. Throughout the course, learners will explore the features and capabilities of CHATGPT for Excel ...

Recorded Webinar

Conflict Resolution - Prevent, De-escalate, Resolve

Behaviors like gossip, stonewalling, belittling, passive aggressiveness, finger-pointing, and hypercriticism are causing unhealthy, unhappy, and unproductive work environments and proving costly to organizations. According to CPP, Inc., conflicts in the workpl ...

Recorded Webinar

Stop Letting that Difficult Person Ruin Your Day - Effectively Handle Toxic People for Better Productivity and Less Drama

Avoided conversations or meetings because you didn't want to risk another conflict? Lost your patience or let others push your hot buttons and regretted it later? Wished you could be more assertive and maintain your composure when dealing with emotional custom ...

Recorded Webinar

Managing Toxic & Other Employees Who Have Attitude Issues

Clever toxic employees: Utilize their technical expertise to intimidate & manipulate Know who to flatter & who they can abuse Turn their toxicity on & off depending on the impression they want to make Unfortunately, organizations can work against thems ...

On-Demand Webinar

Working with Difficult People

Difficult people they are everywhere. Perhaps it's a colleague who is continually disagreeable. Or it's a subordinate who chronically complains about everything but never takes responsibility for fixing anything. Maybe it's a customer who treats you rudely as ...

On-Demand Webinar

Excel Formulas and Functions

More and more, your company is asking you to do some things with Excel spreadsheets that may leave you challenged or even overwhelmed. Maybe someone else worked on a spreadsheet, and then they moved on, and now you are in charge of that spreadsheet. That is ...

On-Demand Webinar

Why EBITDA Doesn’t Spell Cash Flow and What Does?

The challenge here is to explain what we mean when we say cash flow. In recent decades bankers have seen several top contenders for the cash flow definitional sweepstakes—traditional cash flow, operating cash flow, and EBITDA. The ascendant definition has been ...