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AI Agents: Build Your First Digital Teammate
- 12
-
10:00 AM PST | 01:00 PM EST
Duration: 60 Mins
Webinar ID
IQW26K1175
Level
Basic
Speaker
- Understanding AI agents
- How agents differ from traditional AI tools
- Tasks, assistants, workflows, and agents
- Identifying strong agent use cases
- Defining agent goals and responsibilities
- Mapping multi-step workflows
- Determining tools and information an agent needs
- Establishing decision boundaries
- Identifying escalation points
- Building human review into agent workflows
- Managing risks, permissions, and quality
- Designing a first practical digital teammate
Overview of the webinar
AI agents represent an important shift in how organizations may use artificial intelligence. Traditional AI tools typically respond to individual prompts, while agents are designed to work toward goals across multiple steps and actions.
This session introduces the fundamentals of AI agents in clear, business-friendly language. Participants will explore the differences between AI assistants, automated tasks, reusable skills, and agents. They will learn how agents can support workflows such as research, reporting, project coordination, administrative processes, customer support, monitoring, and internal operations.
The session will also address the importance of clearly defining an agent's role, available information, permitted actions, decision boundaries, escalation points, and quality standards. Participants will examine why successful agents require strong processes and thoughtful human oversight.
By the end of the session, attendees will identify a potential agent use case from their own work and begin outlining the role, responsibilities, workflow, inputs, outputs, and safeguards needed to create a useful digital teammate.
Who should attend?
- Chief Operating Officer
- HR Directors
- HR Managers
- Operations Manager
- Project Managers
- Program Managers
- Business Process Managers
- Business Analysts
- Innovation Managers
- Digital Transformation Managers
- HR Directors
- Administrative Managers
- Department Managers
- Management Consultants
- Product Managers
- Business Owners
Why should you attend?
AI is evolving from a tool that simply answers questions into technology capable of supporting multi-step work. AI agents can help coordinate activities, gather information, make decisions within defined boundaries, and take action across more complex workflows.
This session provides a practical introduction to AI agents for business professionals. Participants will learn what agents are, how they differ from traditional chat-based AI, and where they can begin adding value. Attendees will identify a workflow from their own work and begin designing an agent that could support it. No coding background is required. The focus is on understanding what makes a strong agent use case, defining responsibilities and boundaries, and determining where human oversight should remain.
Faculty - Ms.Amber Vanderburg
Amber Vanderburg is a multi-award-winning businessperson, keynote speaker, author, and founder of the international learning development company, The Pathwayz Group, which has led 800,000+ learners in more than 75 countries in action-focused learning journeys. Amber's history in talent development includes authoring top-reviewed online learning courses for platforms such as LinkedIn Learning, Lecturio, and PluralSight, acting as Director of a national education leadership company, and coaching with professional sports team academies in Asia. In 2022, she published her first business adventure book "Uniquely Better" about building higher team performance.