How to Talk to Employees as a Manager: Mastering Communication and Navigating Difficult Conversations

  • 11
  • August 2026
    Tuesday
  • 10:00 AM PDT | 01:00 PM EDT

    Duration:  60  Mins

Level

Basic & Intermediate & Advanced

Webinar ID

IQW26H0848

  • Listening beyond reactivity. Shifting from your mind chatter to your mind/body.
  • Exploration of assertive, non-assertive, and aggressive communication and their connection to needs and feeling states.
  • Making requests.
  • Asking questions, active listening and giving feedback.
  • Developing a personal practice.

Overview of the webinar

This MINDFUL COMMUNCATION program is a mind/body training which focuses on listening and responding to the three mini conversations that are present within each verbal transaction:

  • The first conversation is the one you have with yourself when reacting to what the other person says. To minimize this tendency, participants will learn how to shift from the chatter of the mind into the mind/body, so they are available to listen deeply.
  • The second conversation is what the other person is stating. Participants will move beyond assumptions and judgments by learning helpful questions that enhance understanding.  
  • The third conversation is the back-and-forth conversation the two of you have. Participants will learn to see the seed of truth in each other’s perspective so they can find a deep truth and understanding among them. They will then learn a how to resolve conflicts harmoniously.

Who should attend?

  • New Supervisors
  • New Managers
  • Team Leaders
  • Department Heads
  • Operations Managers
  • HR Professionals

Why should you attend?

The quality of your communication directly affects your ability to authentically connect, influence, inspire and engage your co-workers, clients, board members and others. It can create stress or bring ease and joy to your workday. How you communicate can make or break your career.

Yet so many of us are unaware of our style of communication. We make assumptions. react, interrupt, judge, and/or forget in the heat of a high-paced result-oriented workday to be kind and empathetic. Our need to be right filters our conversation bringing with it our biases and boundaries.

 

Faculty - Ms.Aimee Bernstein

Aimee Bernstein is an Embodied Leadership Expert who helps leaders thrive under pressure, navigate change, develop their dream teams, and expand their influence. She is the President of Open Mind Adventures and the founder of the Women's Mastery Institute. Her global clients have included Chanel, Microsoft LA, The, Port of Singapore, Colgate Palmolive and MasterCard, as well as government agencies, nonprofits, and academic institutions. Aimee is a thought leader in stress reduction and wellness cultures. Her book, Stress Less Achieve MORE: Simple Ways to Turn Pressure into a Positive Force in Your Life (AMACOM) published in English, Mandarin and Arabic, draws on her decades of training in the energy principles and practices of aikido- the martial art of love, psychology, meditation, and organizational consulting. She has been listed in Who’s Who in American Women and was recently selected as a Most Influential Woman

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